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HR SUPPORT FOR REAL WORKPLACE ISSUES

What do you need help with?

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I NEED TO PERFORMANCE-MANAGE AN EMPLOYEE

Poor performance can be difficult to address—particularly when concerns have continued for some time or have not been properly documented.

We can help you:

  • Identify and clearly communicate performance concerns

  • Prepare for performance-management meetings

  • Develop performance improvement plans

  • Draft meeting invitations, warnings and follow-up correspondence

  • Support managers through difficult conversations

  • Establish a fair and reasonable process

I HAVE RECEIVED A WORKPLACE COMPLAINT

Workplace complaints need to be handled promptly, fairly and confidentially. How the business responds at the beginning can significantly affect the outcome.

We can help you:

  • Assess the complaint and determine the appropriate response

  • Plan a fair complaint-handling process

  • Prepare correspondence and meeting documentation

  • Conduct or support workplace investigations

  • Manage confidentiality and procedural fairness

  • Recommend practical next steps following the outcome

I NEED TO TERMINATE AN EMPLOYEE OR MAKE A ROLE REDUNDANT

Ending employment carries legal, financial and reputational risks. Before taking action, it is important to ensure there is a valid reason and a fair process.

We can help you:

  • Review the circumstances before a decision is made

  • Assess the appropriate process

  • Plan and prepare for consultation or termination meetings

  • Draft letters and supporting documentation

  • Guide managers through difficult conversations

  • Identify potential workplace-relations risks

MY EMPLOYMENT DOCUMENTS ARE OUTDATED

Employment documents should reflect the way your business operates today—not how it operated several years ago.

We can assist with reviewing or preparing:

  • Employment contracts

  • Workplace policies and procedures

  • Position descriptions

  • Codes of conduct

  • Performance-management documents

  • Letters, forms and HR templates

  • Onboarding and employee lifecycle documents

I DON’T HAVE INTERNAL HR SUPPORT

You may not need a full-time HR employee, but you still need someone reliable to contact when an issue arises.

Our flexible HR support gives your business access to practical guidance without the cost of maintaining an internal HR function.

Support can include:

  • Phone and email advice

  • Ongoing manager support

  • Employment documentation

  • Employee relations guidance

  • HR compliance reviews

  • Regular on-site or remote HR assistance

  • Support establishing or improving your HR processes

I NEED TO RECRUIT SOMEONE

Recruitment takes time, and hiring the wrong person can be costly. We provide flexible recruitment support depending on how much assistance your business needs.

We can help with:

  • Position descriptions and job advertisements

  • Candidate screening and shortlisting

  • Interview questions and interviews

  • Reference checking

  • Employment offers and contracts

  • Onboarding documentation

  • End-to-end recruitment support

I’M WORRIED ABOUT AN AWARD OR PAY ISSUE

Modern awards, classifications, overtime and allowances can be difficult to interpret. If something does not look right, it is better to review it before it becomes a larger problem.

We can assist with:

  • Identifying potentially applicable modern awards

  • Reviewing classifications and employment arrangements

  • Examining ordinary hours, overtime and allowances

  • Reviewing salary arrangements and contractual terms

  • Conducting pay and HR compliance checks

  • Identifying areas requiring specialist legal or payroll advice

NOT SURE WHERE YOUR ISSUE FITS?

That is completely fine. Tell us what is happening, and we will help you determine the most appropriate type of support.

You can engage Employee & Workplace Solutions for a one-off issue, a defined HR project or ongoing support.

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